Receiving Your Mail and Packages

Incoming Letter Mail

Letter mail is delivered to Barnard Monday-Friday and is generally placed into student mailboxes by noon. To the extent that space permits, Mail Services will also use your mailbox for large envelopes and small packages that do not require a signature. If an item does not fit, we will treat it like a signature-required item. 

All incoming mail is processed within 24 hours, excluding weekends and College holidays.

Students may pick up mail from the Mail Services counter, Diana Center, Lower Level, Room 103 during open hours.

Incoming Package Mail

Packages are brought to Barnard at various times throughout the day and processed within 24-48 hours once received by Mail Services. Students are notified by email when packages are available for pickup.

When you receive a package, you are sent an automated email from the package tracking software alerting you that a package is available for pickup.

Always wait for notification from Mail Services before coming to pick up your package. A delivery confirmation from a vendor does not mean a package is ready for pickup.

You must present your Barnard I.D. and your mailbox number at the service window to retrieve your package.

Under exceptional circumstance, you may ask another student to pick up a package for you. In those cases, you must send an email to Mail Services (mailservices@zo23.com) giving the full name of the person who will act as your proxy for that item only—this is not a general proxy. You must send this email from your Barnard email account, and your proxy must present their I.D. at the service window.

Carts and hand-trucks may be borrowed for up to 30 minutes for the 600, 616 and 620 residences and for up to 45 minutes for Plimpton Hall. Your Barnard ID (or other government-issued ID) will be kept at the service window until the cart or hand truck is returned. All borrowed items must be returned at least 15 minutes before Mail Services closes. 

Perishable packages must be picked up from the Student Mail Services window within 24 hours of notification of delivery.   

Proper Use of Mailboxes

Barnard College issues mailboxes to Barnard students only. Students are not permitted to use these boxes for relatives or guests. Incoming mail for non-Barnard students is "Returned to Sender."

Package Notification

Barnard's package tracking software provides email notification of package arrivals. You should never reply to these emails, which are automatically generated.